1. What are Cookies?
A cookie is a text file created on your device when you visit a website and stores information sent by the website.
2. Purpose of our use of cookies
East Japan Railway Company (hereinafter referred to as "We") uses cookies for the following purposes.
- Keeping session state
We use cookies to maintain session information when you use our web pages. For example, we store a user's session ID in a cookie to identify the user. - Survey Analysis and Performance Improvement
We use cookies to analyze website usage and improve the convenience of our services. For example, by studying the number of web page visits and browsing time, we review the content of web pages and improve them to provide information of interest to customers. We identify web pages and functions that need to be improved by understanding the response time, etc. of each web page.
3. Cookie usage of this site
We uses cookies in this site for the purpose of "keeping session state" and "research analysis and performance improvement”.
The "cookies" used by this site include third party cookies. Third-party cookies are used to collect and analyze information on user activities on our site, such as information on pages viewed and information on computers accessing the site (including unique terminal IDs, IP addresses, operating system and browser type). We collects and analyzes information related to the activities of users on its website. For more information on how these companies collect and use information, please refer to the following link.
- Google Analytics (https://policies.google.com/)
- Google Analytics (https://www.google.com/policies/privacy/)
- In the case of "keeping session state," until the browser is closed.
- Up to 2 years in the case of "research analysis and performance improvement
4. Situations in which cookies are used and consent
When you use this site, cookies are used to maintain your session. It shall be deemed that you have agreed to the use of cookies during your use of our service.
5. How to Disable Cookies
You can disable the cookie at any time by changing the settings of cookies of your browser. The setting method differs depending on the browser, so please refer to the support page of each browser. The followings are the URLs of the support pages of browsers majorly used.
- Internet Explorer :
https://support.microsoft.com - Firefox:
https://support.mozilla.org - Chrome:
https://support.google.com/chrome/ - Safari:
https://support.apple.com
Please note that if you refuse all the cookies, some of the functions may work improperly, services which need authentication may not be provided, and there may be limit of using services on the Internet.
6. Revision to this Cookie Policy
This Cookie Policy is subject to change without prior notice if necessary. The revised Cookie Policy will be posted on this site.
7. Precedence of Japanese Version of Cookie Policy
This Cookie Policy was originally prepared in the Japanese language. In the case of any conflicts regarding the interpretation of this Cookie Policy between the English-language version and the Japanese-language version, the Japanese-language version shall prevail.